The Mac’s default Mail application (also referred to as “Mail.app” or “Apple Mail”) has a somewhat checkered past. While Mail.app provides a free, full-featured email client on every Mac and has even pioneered some innovative features over the years (like VIP and Handoff), it’s definitely not for everyone.

  1. Sep 27, 2019 Use the Mail app to compose, reply to, and sort email on your Mac. You can also add and mark up attachments.
  2. May 19, 2017  Yes, if you use the Mac Mail app and have a modern version of Mac OS system software then you can use the Mail Markup feature to annotate attachments, including PDF files, directly from the email. This is nice and quick option if someone emailed you a PDF file that you want to quickly return to them, but do note that markup via email won’t.

An odd annoyance has emerged among many App Store and iTunes users. Over the last several weeks, many Apple customers have reported that they are no longer receiving email receipts for purchases they made via the App Store or iTunes.

Apple has regularly sent email receipts for all digital purchases made in the App Store and iTunes, but that seems to have changed at some point recently. It seems likely that this is a bug rather than a purposeful feature change, though.

Home finance software free mac. A growing thread on Apple’s support website indicates that this problem has become rather widespread. Here’s what one user writes:

It started on or about November 1st, 2019. The receipt emails stopped coming for my iTunes purchases; iBooks, iCloud storage, apps, movies, TV shows, etc., from Apple. Of course I get my notice from my credit card (AmEx) that a charge has been posted by iTunes. The last email receipt I received from Apple iTunes was Oct 30th.

The key here is that users are still being charged, they just aren’t receiving receipts for those charges. This can be rather confusing, especially when many users have multiple monthly subscriptions.

Personally, I stopped receiving email receipts for App Store purchases and subscriptions towards the end of October. For instance, I received receipts in October for my Apple Arcade and Apple Music subscriptions, but I did not receive those receipts in November. I also didn’t receive receipts for serval app and in-app purchases throughout November. I hadn’t realized this until a 9to5Mac reader pointed the problem out to us this afternoon.

If you need an email receipt for your App Store and iTunes purchases, such as for tax purposes, there is a workaround. You can request that Apple “resend” the receipt via the Settings app on your iPhone or iPad.

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  1. Open the Settings app.
  2. Tap your name, then tap iTunes & App Store.
  3. Tap your Apple ID, then tap View Apple ID. You might be asked to sign in.
  4. Scroll to Purchase History and tap it.
  5. Find the item, then tap Total Billed.
  6. To send yourself a new email receipt, tap Resend. You can’t send a receipt for a free item.

Are you experiencing this problem? If so, when did it start? Let us know down in the comments.

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Before you begin, make sure to back up your iMovie libraries, your media, and the iMovie app.

Try these troubleshooting steps in order

After trying each step below, test iMovie again to see if you've fixed your issue.

App

Restart your Mac

Reset NVRAM

If you use an external device with iMovie like a camera, reset NVRAM:

  1. Shut down your Mac.
  2. Disconnect all external devices other than your keyboard and your mouse.
  3. Reset NVRAM.
  4. Open iMovie and attempt to reproduce your issue.
    • If iMovie works, reconnect devices one at a time until you can reproduce your issue. Restart your Mac after reconnecting a device if the device requires it.
    • If iMovie still doesn't work, you might need to update your device's firmware or have the device serviced.

Update macOS and iMovie

Choose Apple menu  > App Store, then click Updates. If an iMovie update is available, click Update to download and install it.

Check camera and media format compatibility

Macapp

Sd card format software mac. Make sure you're using a camera and media format that works with iMovie. If you can't find your camera listed or need further assistance, contact the manufacturer of the device for support.

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If you're using a third-party video interface with your Mac, check with the manufacturer for firmware or other software updates for your device.

Test with a new library and project

You can create a new library and test project to check if the issue is with your library, project, or iMovie app. First, create a new library:

  1. Quit iMovie.
  2. While you press and hold the Option key, click the iMovie app in the Dock or double-click the iMovie app in the Applications folder.
  3. In the Open Library window, click New to create a new library.
  4. Name the test library 'Test iMovie Library,' then save it to the Desktop.

Next, create the test project using a built-in trailer template, then export it as a QuickTime video file:

  1. In iMovie, click Projects to return to the Projects view.
  2. Choose File > New Trailer, click the Action trailer template, then click Create.
  3. Choose File > Share > File, click Next, name the file 'Finish Line,' then save the video file to the Desktop.

Next, import the QuickTime video file into a new project in the new library:

  1. Click projects to return to the Projects view. In the window, click OK.
  2. Choose File > New Movie.
  3. Choose File > Import Media, then click Desktop in the Import window sidebar. Select the 'Finish Line.mov' file in the list, then click the Import Selected button.
  4. Select the clip in the browser, then press the E key to add the clip to the timeline.
  5. Try to recreate the issue you were having. For example, if iMovie quit when adding a transition, try to add a transition to the timeline.

If the new library and project work as expected, you've isolated the cause of your issue to the original library or project. Try to restore a previous version of the original library from a Time Machine or other backup.

Test iMovie with a new user account

Create another user account on your Mac, then test iMovie with the new user account.

Reset iMovie

Mac Applications

Reset iMovie to default settings. Libraries won't be affected.

Reinstall iMovie

Delete iMovie, then redownload and reinstall it. Libraries won't be affected.

Still not working?

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