Hi Joel,
I understand that you reset your Apple ID because you forgot the password, but now you're unable to close FaceTime. I'm happy to provide some help for this issue.
When you’re done viewing or editing any information displayed in a window on your Mac, you can close the window. By closing each window as you are finished working with them, you keep your Mac screen clutter-free. To close a window, follow these steps: Click the Close. May 15, 2020 For instance, currently, it is saying “Mac App Store – Completed Maintenance. 1.7% of users were affected. Customers may have been unable to make purchases from the App Store, iTunes Store, iBooks Store, or Mac App Store.” As you can see, the Mac App Store was down for some users, and but now it is fixed.
When you log out and log in
When you log in, apps that were open the last time you used your Mac automatically
To temporarily prevent apps from opening when you log in, hold the Shift key during login. This prevents apps from opening automatically, even if you selected the option to open them the last time you logged out.
Jun 3, 2017 2:10 PM