Hi Joel,
I understand that you reset your Apple ID because you forgot the password, but now you're unable to close FaceTime. I'm happy to provide some help for this issue.

When you’re done viewing or editing any information displayed in a window on your Mac, you can close the window. By closing each window as you are finished working with them, you keep your Mac screen clutter-free. To close a window, follow these steps: Click the Close. May 15, 2020  For instance, currently, it is saying “Mac App Store – Completed Maintenance. 1.7% of users were affected. Customers may have been unable to make purchases from the App Store, iTunes Store, iBooks Store, or Mac App Store.” As you can see, the Mac App Store was down for some users, and but now it is fixed.

An App Won

An App Won't Quit On My Mac

First, force FaceTime to quit:
How to force an app to quit - Apple Support
Then restart your MacBook, and deselect the option to 'Reopen windows when logging back in':
Automatically re-open windows, apps, and documents on your Mac - Apple Support


When you log out and log in

When you log in, apps that were open the last time you used your Mac automatically re-open . When you log out, you can select or deselect 'Reopen windows when logging back in' from the Log Out window. This option sets whether your apps should re-open the next time you log in. It remains selected the way you last set it, so you have to change this setting only when you want to change the current behavior.

To temporarily prevent apps from opening when you log in, hold the Shift key during login. This prevents apps from opening automatically, even if you selected the option to open them the last time you logged out.

Close


Microsoft Apps Won't Open


Thanks for using the Apple Support Communities. Cheers!

An App Won't Close On My Mac Account

Jun 3, 2017 2:10 PM